4Cs Blog: Happy Employees = Happy Customers

As the world becomes increasingly digital, businesses must adapt to keep up with the times. One area where companies can make a significant impact is by adopting digital payments. Digital payments offer numerous benefits, including increased convenience, faster transaction processing, and improved security. The outbreak of the COVID-19 pandemic has made digital payments even more crucial for businesses to survive and thrive in the current economic climate.

Business writing relates to recruitment, training, and management activities. Workers and HRs must know how to complete documents such as memos, emails, reports, and other business correspondence. What if we say you do not need a professional business writer but start mastering your writing instead? Keep reading how to do it with the ten HR and Business Writing skills!

Horrible bosses are nothing new. Even in Shakespeare's time workers lamented about their plights as powerless underlings. We found this sonnet by an unknown author which tells the story... 

Keeping your employees satisfied and happy is crucial to running a business with high levels of employee retention. These aspects go a long way in deploying a holistic business approach that prioritizes its employees just as much as its clients. Appreciation and accolades allow your employees to remain motivated and boost creativity in the workplace. However, it’s important to note that employee recognition and rewards programs require adequate amounts of financial backing and resources to turn them into fruitful practices. 

The pandemic has changed how people work, creating a new work style called the ‘new normal. Organizations need to have a thorough understanding of the organization’s business needs to come up with solutions designed to increase productivity and integrate with employees. Employee engagement plays a critical role in productivity and revenue growth, and measuring employee engagement gives you data to use in improving engagement.

Identifying the right productivity metrics to measure employee performance can help employers evaluate their overall ROI. Additionally, identifying the right metrics can give insights into employee learning and development needs. This way, you can use available resources accordingly to cater to each individual’s needs and, by extension, the company's needs.

Let’s look at two competency areas and KPIs that can help you measure your employees’ performance!

When it comes to running a successful business, employers have a lot of factors to consider. From managing finances to ensuring customer satisfaction, countless responsibilities come with being a leader. 

Finding and keeping the right people to grow your company has become increasingly difficult in today's competitive market. Job seekers have many options for their preferred workplaces, and the best of them might be especially picky. 

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