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Best Metrics to Track Employee Engagement
Posted by Insightlink on 02/21/23
The pandemic has changed how people work, creating a new work style called the ‘new normal. Organizations need to have a thorough understanding of the organization’s business needs to come up with solutions designed to increase productivity and integrate with employees. Employee engagement plays a critical role in productivity and revenue growth, and measuring employee engagement gives you data to use in improving engagement.
Metrics to Track Employee Performance
Implementing strategies to improve employee engagement and performance is an excellent step for your organization. However, you have to make sure that you can track any changes in your team to gauge how effective your initiatives are.
1. Impact Of Training Sessions
The impact of training programs is an essential metric for evaluating employees’ performance at work. Ernst & Young’s (EY) new research finds that members of Gen-Z want to be the best at whatever they do and are more passionate about achieving results rather than becoming rich and famous. Consequently, many employers now incorporate training sessions as an essential employee performance metric.
2. Giving Employee Feedback
One of the significant indicators of a communicative environment is a dual-feedback system. As team leaders, you must be aware of the importance of giving critical feedback to your employees that can help them identify their weaknesses and strengths and work on them.
How Can It Be Measured?
For a company to achieve an ongoing feedback loop, the employee’s productivity should be evaluated by everyone they interact with. All team members, from the receptionist to an IT manager, give feedback in terms of how well the employee was able to fulfill their tasks and how well they were able to contribute to the overall environment of the company.
How Can Employees Improve From Useful Feedback?
A constructive feedback system can be beneficial if all the employees and managers are trained to give positive and critical feedback. Holding training sessions at the workplace can improve the dynamics between employers and employees and help them communicate with each other effectively.
Performance Review Comments & Phrases
Employee evaluations are usually structured as a review and a conversation. During the review, a manager might rate specific attributes or competencies that the employee needs to possess in their job. In the conversation portion of the evaluation, the manager can discuss the employee’s performance, potential, and engagement.
Implementing the best practices to encourage and track employee engagement to boost employee performance improves the quality and productivity of work and can make a huge difference in ROI. Implementing simple strategies to increase employee engagement can have tangible results in your organization, and OKRs can help you measure these efforts and their outcomes.
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
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