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4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 11/06/12
Don't Tell Your Employees How To Vote
Election day is upon us! After what seems like an especially long campaign, it's finally all over but the celebrating (or the weeping). We've seen a number of stories come out during this election season (purportedly as a result of the Supreme Court's "Citizen's United" decision) that describe an increasing tendency for some employers to "encourage" their employees to vote for one candidate versus another. Whether it's company-wide memos in favor of the CEO's favorite candidate, or "mandatory" participation in political rallies for one party over another, or even going so far as threatening job loss for a wrongly cast ballot, there's one thing we are certain of. It's a very bad idea. By all means, encourage them to excercise their right to vote and participate in our democracy. Go the extra mile and allow them time off in order to do so. They'll think you're a hero! But please don't badger, intimidate or coerce your employees into voting the way you want them to. Then they'll just think you're a heel.
Jeffrey Pfeffer over at the HBR Blog Network agrees. Besides being just the wrong thing to do, it probably won't work (we think it will backfire big time) because as Jeff points out...
There are many challenges to running a company and maintaining a workforce that's both committed and engaged and rooting for your company's success. As Jeff says: "The last thing a company facing a difficult economy and competitive challenges needs is a CEO that uses communications channels with employees to introduce yet another distraction: Politics." We couldn't agree more. Read Jeff's complete blog posting at HBR here.
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Posted by Insightlink on 10/22/12
57 Free Ways to Recognize Employees
Found this great list on the University of Washington's Human Resources Web Site. It has 57 ideas for reward & recognition that won't cost you a penny.
Click on the Read More link below to see the full list of 57 ideas.Read full post
Posted by Insightlink on 10/09/12
9 Habits of Highly Engaged Managers
Based on our normative Employee Engagement database, there are a number of factors that have a powerful influence in building job satisfaction and engagement, including:
Click here to read the full article and learn the 9 habits that engaged managers exhibit to create positive cultures.Read full post
Posted by Insightlink on 10/04/12
Is Having Fun at Work Important?
According to the 2012 Great New Zealand Employment Survey, yes it absolutely is! According to the survey, 50 per cent of employees list having “fun and working with great people” as the most important factor in their employment. We have found similar results here in the US in our Annual 4Cs Benchmark Survey.Read full post
Posted by Insightlink on 10/01/12
The High Costs of Disengaged Employees
Much research into employee engagement has identified something referred to as the "Engagement-Profit Chain". Simply stated, engaged employees lead to higher levels of service, quality and productivity, which in turn leads to higher customer satisfaction, which results in increased business and higher levels of profit. The opposite is just as true. Disengaged employees pretty much guarantee lower levels of service to your customers and it's not a stretch to see how that will impact your competitiveness no matter what your industry. Let's take a look at some areas where improvements can have a significant impact on how engaged your employees are.Read full post
Posted by Insightlink on 09/28/12
453,000 more jobs added in third year of recovery
This is much better news on the jobs front that we've been hearing for a while. In it's revised firgues, the BoL says that the U.S. ecomony added 386,000 more jobs that it's previous estimate. This means, of course, that the jobs picture over the year was not quite as bleak as we thought. It's also an important reminder that the monthly jobs number is actually just a rough estimate that maybe doesn't deserve all the fevered attantion that it gets.Read full post
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
5 Tips to Find a Job in Accounting and Ensure Professional Success
Why is Data Protection a Business Issue?
4 HR Trends for Hybrid Workforces
Benefits of Outsourced IT Services
Types of Employment Lawsuits
Scoop.it Employee Engagement
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.
Bureau of Labor Statistics
US Govt. Employement Data
Society for Human Resources Management
Human Resources Professionals Association
Harvard Business Review
Essential Information for Leaders