4Cs Blog: Happy Employees = Happy Customers

Romantic relationships and employee engagement have more in common than you might think.

Much of what sustains a couple in a happy long term marriage and relationship are the same qualities needed to have a healthy engaged team at work. In both cases we are dealing with people and their relationships. Couples who wed draw many others into their circle such as children, in-laws, aunts, uncles, cousins, family friends. Our work places bring together people from an even wider circle. They are al just people and like all of us, they al crave relational success, financial success, and healthy connections (we humans are hardwired for connection). We all want commitment, a sense of belonging, recognition, and to be valued. We want our partners to love us, while we want our co-workers and managers to respect and value us. 

In this  new article on Inc.com, Insightlink's founder and President Robert Gray shares advice and suggestions to improve employee engagement based on the leading drivers of job satisfaction as revealed in our Annual Survey of the American Workforce.

Some of the suggestions are:

1. Become an Exceptional Communicator.
2. Reward and recognize. 
3. Create a Clear Path for Growth.
4. Offer Autonomy.
5. Mission.

The number one reason people quit their jobs is for a better opportunity so bosses, relax.
Despite the commonly held belief that it’s all your fault, our research shows that over 40% of employees leave for better opportunities and only 15% leave because of a bad boss. In fact, Millennials are quitting at a rate of every two years making job-hopping the norm, but chances are very high this younger generation is more likely to boomerang back when they realize what they’ve missed. In the past almost 1 in 2 companies had a policy against re-hiring former employees but that’s all changed according to new research.
In the first study released in the Employee Engagement Series commissioned by The Workforce Institute at Kronos Incorporated and WorkplaceTrends.com, survey data shows a changing mindset about hiring boomerang employees. 

Because if your confidentiality can’t be guaranteed, walk away.

Contrary to what some critics say, employee surveys can (and should) be confidential. In fact when searching for a survey vendor, confidentiality should one of the most important differentiators when you choose one.

The purpose of an employee survey is to hear from employees what is really going on…to get their honest input and insights about what it’s like to work for you. It might be hard to swallow but the truth often comes with a reality check. If you can’t promise confidentiality the survey will be a complete waste of time and money. Why would anyone bother otherwise?
 

Happiness makes people about 12 percent more productive in the workplace, the University of Warwick reports. That's no big surprise, but how do you make your employees happier so they’ll focus on their jobs and stay more productive? The answer isn’t really about offering tons of perks and praise, but a few simple tools and strategies to help them do their jobs well day in and day out. From social tools to empowerment, here are five tips to help you and your employees stay focused throughout the workday. 

Use the Right Tools

According to Microsoft, nearly half of employees report that social tools for business help increase productivity. Meanwhile, 30 percent of companies underestimate the value of these tools and restrict their use. Think back to when email was on the rise. What would your company be like if you didn’t embrace the communication tool? Open the door for more collaboration and communication with tools like Microsoft Office 365 and Yammer; not only will employees be able to collaborate quickly, the business can quickly scale as demands change.

About

Recent Posts

Favorite Links