4Cs Blog: Happy Employees = Happy Customers

When you take an employee survey the expectation is that something is going to change and it will be for the better. But what if the changes don’t stick or just fail to make any real difference for employees? If senior management did not respond the first time, the survey won’t have much credibility if it runs a second time. But a second chance still matters because it is one more valuable chance to get employee voices heard so it is critical employees don’t blow it off.

Employee satisfaction has been declining steadily over the past few decades. In 1987, 61.1 percent of employees reported job satisfaction. By 2016, this had dropped to 45 percent. Compensation is the top or second-rated driver of employee satisfaction for employees of all age groups, Society for Human Resource Management research shows. Giving your employees a raise is obviously going to make them happier with their job, but it’s not always feasible for budgetary reasons. Fortunately, there are also non-financial incentives you can give employees that will help improve their satisfaction and engagement. Here are four ways you can boost your workers’ job satisfaction besides giving them a raise.

Countries like Germany, Norway, Sweden and France are proving that you don’t have to work eight hour days or more to be productive.

For many people, being at work can often be a tiresome, frustrating and mundane experience. Being stuck in an office all day and the health risks associated with this, along with having bad relationships with co workers and feeling unmotivated to complete tasks, are just some of leading causes of unsatisfied workers. In fact, according to The Conference Board, a New York based non profit organization, fewer than half of American workers are satisfied with their jobs. As a leader, what if there was something you could do to fix this?

Until 2016, evidence supporting the benefits of telecommuting was mostly anecdotal. But a recent MIT study has provided real data to prove what many of us already know: telecommuting improves our relationships with managers, allows more time with our family and friends, decreases burnout, and increases job satisfaction. And thanks to the proliferation of software and technology, telecommuting is not only easier, it's also more productive.

 We get it. Working from home has its stigma, because it's just hard to believe that anything could be more effective than face-to-face collaboration. But that stigma is now proven false, and if your business doesn't offer more flexible employee work options, another company will. Luckily, all it takes is a few software options to make it all possible and easy. Here are five helpful tools to help you provide a beneficial and productive telecommuting workplace policy.

Numerous studies show that our jobs are the major source of stress in our lives and the trend is progressively getting worse.

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