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Reasons Not To Blow Off Your Next Employee Survey
Posted by Insightlink on 07/20/17
When you take an employee survey the expectation is that something is going to change and it will be for the better. But what if the changes don’t stick or just fail to make any real difference for employees? If senior management did not respond the first time, the survey won’t have much credibility if it runs a second time. But a second chance still matters because it is one more valuable chance to get employee voices heard so it is critical employees don’t blow it off.
Walker says the upshot then is to get meaningful responses by asking the right questions so employees will avoid being personal and nasty, “Ideally, you want employees to split the difference between giving criticism that goes nowhere and playing it so safe that they’re not saying anything. “
It is okay to tell employees if they don’t say anything at all they can be guaranteed nothing will improve. A second survey is a second chance so employees need to stay positive and express themselves in a way that will come through clearly to senior management.
What should happen after the employee survey is completed?
Senior management can’t afford to risk blowing off the results from a second survey. There is almost no value to an employee survey if the results aren't used to promote improvements within the organization - in fact, you're probably better off not doing a survey at all than to get your employees involved, have them take the time to share their opinions and then do nothing with the findings. In our experience, it is extremely important that any organization-wide employee feedback initiative be followed by action planning that addresses the top 3-4 opportunities for improvement.
Employee feedback can help you see what’s going on in your organization. It’s important to check the temperature directly from your employees.
You never know where the next brilliant idea might come from or if you might discover a hidden piece of insight that could save your company from a costly mistake.
There's an old business adage that says "You cannot change what you don't measure." It's especially true with employee engagement and that's why we firmly believe in the power of employee surveys as a way to give you the insight you need to create positive change. Without that knowledge it's impossible to know where you have to take action.
For more information abut employee surveys, please contact us at firstname.lastname@example.org, call Lynn Gore at 866-802-8092 ext. 705 or visit our website to request a quote at www.insightlink.com.
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
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