4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 04/28/20
Work (from home) Wellness

Kaiser Permanente: 10 tips to enhance your well-being while working remotely
Get dressed
As enticing as it is to work in your pajamas, it is not a recommended practice. Getting dressed, brushing your teeth and fixing your hair can help you transition into your workday and make you feel more confident (as well as help you avoid that terrifying moment when your video conferencing camera switches on).
Set aside a designated work area
Create and keep a dedicated workspace. Whether it’s a home office, a desk in the corner of your living room or even the kitchen table, make sure it works for you. Pay attention to your body position and eye strain, making adjustments as needed. Try to make your workspace a place you enjoy going to each day by surrounding yourself with things that inspire you. This can help you focus and do your best work.
Schedule walking meetings
Walking meetings can be done virtually. This works especially well if both participants are working remotely and commit to the walk. Snap a picture of where you are walking and share it with your walking buddy!
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Posted by Insightlink on 04/20/20
Why Driving is Currently the Safest Form of Business Travel
405 million long-distance business trips are taken in the U.S. each year — a number that's greater than the entire American population. However, due to current flight and business restrictions, and health risks posed by traveling in general, this number is set to plummet. Thankfully, essential businesspeople can still keep their pressing appointments by vehicle, which, if the definition of “safest” is specific to illness avoidance, is currently the safest mode of travel. Of course, traveling by car confers other benefits now that road trips are vastly more efficient.
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Posted by Insightlink on 04/07/20
HR Response to COVID-19
In late March 2020, Insightlink Communications offered a survey to HR professionals in which they could share their organizations’ actions, thoughts, responses and concerns regarding the COVID-19 outbreak. The 109 participants are from a wide variety of industries, ranging in size from just 17 employees up to 90,000 employees, across a wide array of for-profit industries, non-profits/NGOs and governmental organizations.
These HR professionals describe the struggles their organizations are facing as a result of the COVID-19 outbreak, the strategies they are using to protect their employees and their businesses, lessons already learned and concerns for the future.
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Posted by Insightlink on 03/24/20
Simple Steps To Make An Office Environmentally-Friendly
83% of Americans are looking for ways to lead more sustainable lives, but when it comes to going to work, it can be difficult to do this if employers aren’t on the same page. Many employees want to see their employer making efforts to go green, but often can’t compromise their paycheck to work somewhere that does. Carrying out employee surveys will help companies see what areas their workers want to see changes and become involved in the process.
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Posted by Insightlink on 03/11/20
Coronavirus Guidance for HR
CDC is asking employers to do all they can to slow Coronavirus
How should HR, supervisors and managers respond to these concerns? How it might impact their employees and what resources are available to help? To begin with:
- Make sure employees who are sick stay home until their symptoms resolve.
- Encourage remote working if possible. Telework is a critical tool for reducing the spread of sickness by minimizing face-to-face contact, and maintaining business continuity if employees are asked to self-isolate or quarantine.
- Remind employees that work travel must be limited and/or restricted in some cases
- Encourage employees to follow simple precautions to prevent the spread of disease.
- Strongly encourage canceling or postponing large in-person meetings and events or using video technology instead of live gatherings.
Here are some additional resources for HR:
SHRM - Coronavirus Preparedness Plan
HR Executive - Coronavirus Communications
Entrepreneur - How Business Should Handle Coronavirus
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Posted by Insightlink on 03/09/20
Can you tell the story of your brand? Can your team?
Now that we understand the value of onboarding, employee engagement and leadership, let’s turn to developing an effective tool that can help with all three – the brand story.
My goal is to have every company, no matter their size, get rid of their mission, vision and values statements.
WHY?
No one remembers them, and even fewer people live them and make decisions that affect the company based upon them.
Mission, vision, and value statements are words on a wall or letterhead that are taught to new employees on their first day of employment and then never reinforced. Companies do not use these statements as a compass when making corporate decisions; when laying out new policies or procedures or if they do, they certainly do not tie them back effectively to the original mission, vision and value statements.
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