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4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 01/21/20 Before You Can Retain Employees, They Must Be Engaged!Companies are spending a fortune today recruiting and hiring the right employees. The problem is, unless you engage them, you will never retain them. Inc Magazine says that seventy percent of employees today are disengaged and Forbes says that fifty percent of employees are either actively or passively looking for alternative employment. This equates to half a billion dollars lost in productivity each year in the United States alone.
Every employee you lose is costing you $100,000 or more to replace
Businesses today assume that people employees leaving is just a Millennial mentality issue, but this could not be farther from the truth. People leave because they do not feel listened to, understood or valued. They do not understand the mission, vision or values of the company, nor do they understand how their individual efforts matter.
Three factors affect this more than any other.
Onboarding, Ongoing Communication, and Leadership.
Posted by Insightlink on 01/13/20 The 5 Questions You Need To Ask In Your Employee SurveyIf you are doing any kind of employee survey, these are the critical questions you need to ask. More importantly, these are the target scores you should be aiming for. If you are close to or above the target scores below, congratulations, you have a highly engaged workforce with outstanding levels of overall satisfaction. You’re doing really well. If, on the other hand, you’re below the average scores, then it’s almost certain that you have an engagement problem that’s affecting your organization’s productivity, customer service, turnover rates and, ultimately, your bottom line. So how would your organization score on these 5 questions?
Posted by Insightlink on 12/03/19 People Management: Decoding the Industry JargonDefined as the managing of employee or team relationships in order to ensure the delivery of company or department goals, people management is a vital component of leading a motivated and successful workforce. With that in mind, today our friends over at Land Digital are breaking down some of the commonly used jargon in employee/employer scenarios to ensure you fully comprehend management best practices and, in turn, optimise and foster work relationships bound for success.
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Posted by Insightlink on 11/05/19 Improving the Employee Experience: 3 Ways to Optimize Your OfficeThe layout of an office space can have a huge impact on the productivity levels of staff. Research suggests that employees are more likely to be engaged with their work and less likely to leave their job role in an office space that prioritises collaboration and efficiency. That’s why in this article, the experts at Jaquar are discussing a number of ways that employers can optimise their office. From encouraging wellness schemes by installing showering facilities to enhancing creativity with your office interior, we’ll offer a blueprint to optimising your office space keeping employee retention at the forefront of your design.
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Posted by Insightlink on 10/03/19 What is the ROI from employee engagement?We often hear from new HR managers who are enthusiastic about the opportunity to implement employee engagement survey programs in their organizations but have a hard time convincing senior management of the value they can bring vs. the cost of conducting surveys and doing the necessary follow-up to bring about change. HR is often on the losing side of the conversation and that's a real shame. It's a ridiculously short-sighted management decision to ignore the potential benefits of measuring and increasing engagement and we'd like to show you why. Here's a round-up of some of the statistics from studies conducted around the globe. The truth is, employee engagement programs should NOT be considered an unnecessary or frivolous expense. They are, in fact, an investment. And if done right, they are an investment with very healthy returns. Read full postPosted by Insightlink on 10/03/19 3 Tips to Prime Your Home Office for Creativity and ProductivityWhen working from home, it’s difficult to separate your personal life from your work life. So, it’s essential to optimize your home office for creativity and productivity so that you can reap the rewards of remote working, without compromising on the quality of your work. That’s why in this article, we’re offering our top tips so that working in your home office always seems appealing. From decluttering the space to decorating the walls and creating ‘zones’, we’ll leave you inspired to make your office a haven for efficiency.
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 Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.4Cs Blog Home Recent Posts
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