4Cs Blog: Happy Employees = Happy Customers

The pandemic has changed how people work, creating a new work style called the ‘new normal. Organizations need to have a thorough understanding of the organization’s business needs to come up with solutions designed to increase productivity and integrate with employees. Employee engagement plays a critical role in productivity and revenue growth, and measuring employee engagement gives you data to use in improving engagement.

Identifying the right productivity metrics to measure employee performance can help employers evaluate their overall ROI. Additionally, identifying the right metrics can give insights into employee learning and development needs. This way, you can use available resources accordingly to cater to each individual’s needs and, by extension, the company's needs.

Let’s look at two competency areas and KPIs that can help you measure your employees’ performance!

When it comes to running a successful business, employers have a lot of factors to consider. From managing finances to ensuring customer satisfaction, countless responsibilities come with being a leader. 

Finding and keeping the right people to grow your company has become increasingly difficult in today's competitive market. Job seekers have many options for their preferred workplaces, and the best of them might be especially picky. 

With staff returning to work after the pandemic, it’s time to consider ways to make the transition go as smoothly as possible. That’s why in this article, we’ll explore: 

• Easy ways to improve the office environment
• How to boost internal communications
• The importance of providing individual support 

There is an old adage that "people don't quit their jobs, they quit their manager". But it it completeley true? In reality, the number one reason people quit their jobs is due to lack of career growth and development opportunities. In a survey conducted by the Society for Human Resource Management, the most common reason cited for quitting a job was "limited opportunities for advancement." 

Employees want to feel that they are growing and developing professionally, and a lack of advancement opportunities can make them feel stagnant and unfulfilled in their current role. Additionally, a lack of clear career growth path and development opportunities can also make employees feel like they are not valued by their employer, leading to low morale and a desire to seek out new opportunities elsewhere. 

It's important for employers to offer employees opportunities for growth and development, both through training and skill-building programs and through clear paths for advancement, in order to retain top talent and maintain a positive work environment.

About

Recent Posts

Favorite Links