Quick Links: Employee Satisfaction Surveys 4Cs Employee Survey FAQs Employee Survey Benchmarks
ABOUT SERVICES PRICING TESTIMONIALS ARTICLES BLOG CONTACT1-866-802-8095
Things To Be Mindful of During the Offboarding Process
Posted by Insightlink on 07/26/22
Most HR professionals have been trained to aid employee onboarding and ensure that new hires get off to a great start.
But what about offboarding? When was the last time you reviewed the way you said “goodbye” to your employees?
A solid offboarding process is a crucial part of your business's success. Offboarding can reduce the risk of cybersecurity threats, help your company avoid legal issues, improve current employees' motivation, and provide useful feedback to improve your business’s operations.
Photo by KOBU Agency on Unsplash
What Is Offboarding?
Offboarding is a surprisingly common part of business operations. Offboarding occurs whenever an employee leaves your company or switches roles within the business. As the HR professional in charge of offboarding, you need a clear approach to both scenarios.
There are several phases to a successful offboarding process:
Negotiating each stage of the offboarding process will look different depending on your company policies and the industry you work in. But regardless of your firm's size and the sensitivity of your work, having a planned offboarding process will help everything run smoothly as you look to move forward.
Cybercrime costs businesses and individuals up to $600 billion annually — that's nearly 1% of global GDP. If your business fails to take the threat of cybercrime seriously, you’re likely to end up as the victim of hackers and phishing scams that may cripple your company.
Surprisingly, many cybercrimes start as insider threats. Insider threats occur when “someone uses their authorized access—intentionally or unintentionally—to compromise your organization's network, data or devices.” Employees who have either left or are due to leave pose a particularly strong threat to your cybersecurity via insider threats.
Most insider threats are not malicious attempts to undermine your business. However, if you fail to reset login details and clear former employees’ accounts, there is a chance that they will accidentally grant hackers and phishing scammers access to sensitive company or customer data.
To account for this threat, part of your offboarding process should ensure that authorized access is entirely revoked for employees that are no longer part of your company. This also means that you should clear any synced log-ins, as personal devices pose a serious security risk.
Most offboarding transitions go smoothly and without complications. However, from time to time, a legal issue may arise when an employee moves on or transitions to a new role within your business.
There are a few different types of employment lawsuits that might arise during the offboarding process. As an HR professional, you need to be able to deal with unions, injury claims, unfair dismissal lawsuits, and class actions.
Preparing for these issues doesn’t require you to become a legal expert overnight — your business’ lawyers will do most of the heavy lifting should it come to lawsuits. However, you should be prepared to put together a professional approach and have a clear understanding of former employees’ contracts. This ensures that you don’t make the issue worse and helps everyone move forward positively.
The offboarding process has the potential to severely impact your remaining employee's motivation — in both a positive way and a negative way. Accounting for people’s emotions and motivation when their peers are leaving them is vital to ensure that your workforce feels respected and valued, even among staff changes.
You can empower your employees by involving them in the offboarding process. Ensure that you get the basics covered like a signed “farewell” card and give them a small fund to purchase a gift, like a plant or a gift card. Getting an employee’s peers involved in the informal stage of the offboarding process shows that you care about everyone's well-being, regardless of their employment status.
You can also gather feedback from employees who are moving on. Of course, you’ll need to take employee feedback with a grain of salt — particularly if they seem a little disgruntled during the offboarding process. But even negative feedback can help you improve the workplace for remaining employees who may not be as frank as employees who are due to leave.
A good offboarding process ensures that your business remains secured against cybersecurity threats and maintains your existing employee's motivation. By planning ahead, you guarantee that all employees feel respected and that you can appropriately handle any complaints or special requests that come your way.
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
4Cs Blog Archives
Assessing the Ergonomics of Your Workplace and Making Changes
Practical Ways to Reward Employees for Standout Performance
Ready, Set, Move! Tips for a Successful Career-Related Relocation
Which profession has the happiest workers?
Help! I Hate My Co-Workers!
Insightlink's Acclaimed 4Cs Employee Survey
Advanced Online Survey Platform for Pros
Quick & Easy Online Surveys
Home of the Gallup Q12
World at Work
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys.
Makes 360 assessment surveys easy.
Online Employee Exit surveys.
4Cs EMPLOYEE SURVEY
ARTICLES & GUIDES
Copyright © Insightlink Communications. All rights reserved.