4Cs Blog: Happy Employees = Happy Customers

To some people, visibility in public is like a natural trait. They seem like they know everyone, knowing everybody's names and small details about their personal life. Others tend to keep in the background and work diligently. They may feel uneasy or even frightened when they need to appear in the spotlight. There are many different explanations for these differences – personality type, cultural background, personal experience. What they have in common is that they all need to be acknowledged by their coworkers and managers.

In order to be a successful HR professional, you need to develop a varied set of skills. From conflict resolution to motivating staff, effective communication to high-quality presentation skills, here are the top 10 skills you need to develop in order to succeed as an HR professional.

With the growing impact of automation, artificial intelligence, and Industry 4.0, digital transformation is imperative for most organizations. It penetrates almost every dimension of modern business, from its digital environment to company culture. To stay competitive in a hypercompetitive market, companies need to focus on building a workforce of the future.

Tracking employee time should be plain and simple, right? However, things can go wrong, if any of the following happens:

• An employee makes a mistake on their timesheets
• An employee decides to cheat the system by purposefully putting in the wrong number of hours
• A manager makes a mistake when verifying employee hours

Customer service is at the heart of successful business strategies. Without satisfying your customers, your client base will dwindle to nothing - keeping your customers happy should be your number one aim. 

About

Recent Posts

Favorite Links