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4Cs Blog: Happy Employees = Happy Customers

Posted by Insightlink on 11/19/13

3 Ways Humor Boosts Workplace Productivity and Engagement

A rigid and serious working environment doesn't necessarily mean your employees are more hardworking andjoin handsyielding higher output. In fact, a Robert Half International survey provides evidence that supports the opposite – 84 percent of surveyed execs believe that employees who have a good sense of humor perform better at work, according to Forbes.

A lighthearted workplace actually improves productivity, and of 2,500 employees surveyed across various industries in an Australian study, 81 percent of employees believe a fun work environment would increase productivity, highlights the essay "Humor in the Workplace: Anecdotal Evidence Suggests Connection to Employee Performance." Humor produces the following three specific workplace benefits that enhance overall business productivity and company engagement.


Good humor and good health are inextricably linked. Keas, a leading engagement platform for employee health and wellness, released its First Annual Employee Happiness Index that includes a poll of 762 surveyed U.S. employees participating in the Keas employer health program. The index found that 92 percent of employees participating in a corporate health program experience job engagement and happiness, which is "triple the rate of the national average," according to Keas.

Although a nutritious diet and active lifestyle contribute to optimal health, a good sense of humor can just as significantly support better health. Giaim Life, "Your Guide to Better Living," reminds us that a deep laugh lowers blood pressure, relieves stress, releases endorphins and promotes a positive outlook. Employees who experience reduced work-related anxiety and stress also experience reduced work-related tension and boredom. As a result, an employee continues to concentrate and focus on a repetitive task or high-pressure project.


Those feel-good endorphins released by laughing also connect employees and build bonds. A team that shares a sense of humor and jokes can similarly share ideas, commit to a common goal and communicate openly. Support a united team while motivating employees by getting into the holiday spirit as the end of 2013 approaches. As a team-building event, spread holiday cheer and take silly department photos. Then use the pictures to design unique Christmas cards to festively decorate the office. Ask teams to dress in ugly holiday sweaters or wear reindeer ears or a Santa hat. Treat employees with sweets like peppermint bark or Christmas tree brownies.


A positive and fun work environment where people can freely (yet appropriately) joke not only encourages team bonding, but higher employee job satisfaction. A happy employee is a hardworking employee, and humor helps fuel that happiness.

Humor is humanizing and puts people at ease. Humor boosts morale and builds trust. Humor inspires creative thinking. Welcome humor into the office by promoting an atmosphere where employees can happily be themselves and comfortable expressing their humorous side. Supervisors can encourage people to be funny at work by finding humor in the moment, breaking an awkward moment with silliness, using moderate self-deprecation, and responding to others' funniness, suggests Erika Andersen, a Forbes contributor.


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Posted by Insightlink on 11/14/13

Keeping Employees Engaged During the Holidays


When you are busy hiring new people to come on your staff, it is easy to overlook those that are already working for you. The holiday season is here, and that means that many businesses will be hiring extra help for the holiday rush. If you are one of those businesses, it is essential that you do not forget about the employees you already have. Yes, you need to focus on training your new employees to help you through the madness surrounding the holidays. However, with new workers coming in and business increasing, now is a good time to make sure the rest of your employees are still happy with their jobs.

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Posted by Insightlink on 11/14/13

The Importance of Fair Compensation

When you offer an employee satisfaction survey to your employees, you are going to find out a myriad of information. You will find out exactly how your workers feel about their jobs. You will find out which areas need improvement and which areas are fine just the way they are. Surveys give you the chance to be the kind of employer that everyone wants to work for – an employer that cares about his employees, an employer that listens, and an employer that is not afraid of change.

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Posted by Insightlink on 11/14/13

Gain Insight to Increase Productivity

If you feel like some of your employees may not have the right attitude about their jobs, then it is time to give your workers a survey. An employee attitude survey is the fastest and easiest way to gauge how your workers feel about their jobs. Knowing this kind of information may not seem important, now – but imagine how much better things would be if everyone had a positive attitude at work!

Productivity and job satisfaction are linked. When employees are happy with their jobs, they are more productive. When they are unhappy at work, they are much less productive. Surveys can help you find out just how happy or unhappy your employees may be feeling. Think about it. If you have ten employees and five of them are unhappy with their jobs, half of your staff is being less productive. Imagine how much productivity would increase if all ten of your employees were happy.

When a person feels good about what they are doing, they are going to do more, and they are going to do a better job. Here at Insightlink Communications, surveys for employees are our specialty. Through the use of our surveys, you can gain valuable insight into the minds of your workers – and use that information to make needed improvements. Contact us today to learn more about the benefits of our attitude surveys and how they can help you improve your business.

With happy employees, you will see increased productivity – which means a more successful business for you.   

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Posted by Insightlink on 10/31/13

Get to Know Your Employees

Have you ever taken an employee satisfaction survey while working for a particular company? If so, you know that these kinds of surveys provide valuable insight into the minds of the employees. Now that you are a business owner, it is essential that you make an effort to understand your workers, especially how they feel about their jobs. Employee surveys do more than just let you know if a worker enjoys his job. These surveys tell you exactly what a worker likes about his job. It also lets you know the specific things a worker does not like about his job. These surveys provide employees with a safe, anonymous way of being truthful with their employers.

Once you have your employees take one of these surveys, the rest is up to you. It falls on your shoulders to read through the surveys and gain insight into the thoughts and feelings of your workers. It also falls on your shoulders to implement any necessary changes – changes that could help your workers to feel more satisfied with their jobs. These changes may be things as easy as adding a designated smoking area. On the other hand, they may require more effort, such as offering a better benefit package or paid vacation time.

The bottom line is that surveys give you the information you need to keep your employees happy. Happy employees are productive, because they care about the company for which they work. If you want to improve productivity at your business, contact Insightlink Communications and learn more about our selection of employee surveys.

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Posted by Insightlink on 10/31/13

Why Surveys Are Beneficial to Business Owners

There are many benefits to offering employee surveys to your employees. One of the main benefits is that you will gain insight into how your workers feel about their jobs. Another benefit is that you will have a starting point for making changes. When you have your workers take a survey, you can expect to find some honest answers – and those answers will not always be easy for you to understand. That is why you must try to put yourself in the shoes of your employees. When you read over their survey answers, try to see things from their perspective – and make any feasible changes to ensure that your workers are happy and satisfied with their jobs.

Many businesses do not offer surveys to their workers. By failing to communicate with their workers through surveys, these businesses are missing out on valuable information. They are also sending a message to their workers, a message that says the business comes first, not the employees. Think about it: would you enjoy working for a company that never wanted to know how you felt about your job? Would you enjoy working for a company that always put their own needs first, over your needs? Probably not. This is why it is essential that you offer surveys to your employees, and why you must take action with the results. Contact Insightlink Communications, today, to learn more about the usefulness of surveys for the success of your business, and let our experts help you get started with your first employee survey.

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Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
  • Commitment
  • Culture
  • Communications
  • Compensation
Find out with a benchmarked and validated 4Cs Employee Survey from Insightlink. Since 2001, one of the most trusted research companies in North America.

How many of each do you have?
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  • Change Seekers
  • Dissatisfied Compromisers
  • Satisfied Opportunists
Only the Insightlink 4Cs Employee Survey can give you the full picture and let you hear how your employees feel about their experience at your organization.


Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.

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