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Why a Company Should Have Managed IT Services
Posted by Insightlink on 07/12/21
To manage IT sources, a third-party contractor is outsourced for computer-based processes. Managed IT services anchorage AK come with a cost, but are worthwhile. Read on to understand the main reasons for using managed IT services.
Importance of IT Managed Services
1. It Enhances Strategic Planning
Forecasts on upcoming IT needs are provided by managed IT services. The company can therefore upgrade its software and infrastructure to avoid crashes, viruses, and downtime.
2. Managed Services Provide Expert Advice
Experts in organizations can handle large IT initiatives decisions such as moving to the cloud. This reduces a lot of risks.
3. Allows the Company to Focus on Core Business Goals
With IT managed services, the company’s worries about IT issues are reduced significantly. You can now pay more attention to other vital issues.
4. Increases Business Agility
Since the company relies on IT sources from outside, they can easily change or gauge to meet the ever-varying market conditions. This keeps the company updated and reliable.
5. Increases Resources and Reduces Staffing
The company receives day-to-day IT support from an outside source. This means that the company can operate with minimum to zero IT departments. The company also gets IT management which includes a virtual CIO.
6. Costs Decrease Significantly
Over-provisioning is avoided since pricing is based on usage. Capital to manage IT services can be enormous. Companies can also get more IT-critical enterprises such as oracle sources and SAP and more IT infrastructure without adding principal expenses.
7. Secure and Protected Data
For the company to maintain its client, they need to feel that they can trust the company. Hence a secured system means they will be comfortable doing business with the company. With managed IT services, a company can confidently know that clients’ data is not threatened.
Challenges of Using IT Managed Services:
1. Hindrance from Aging Infrastructure
If a provider source an IT problem from outdated hardware or inadequate, it will provide temporary solutions. An example is using Windows SQL 2008 server; the provider will have minimal answers to escalate problems. Hence the provider will always be working around hurdles and will not make sense for a company.
2. It Cannot Provide Hands-on Assistance
Some companies operate 24/7, whereas managed service providers may be working traditional hours like from 8 a.m. to 5 p.m. Companies that use it even at night may be forced to halt production in case of an IT problem.
3. Limited Rapport with the Contracted Provider
It does not offer a personalized experience. This is unlike having an employee where the company can get face-to-face communication with employees; there is minimal talk time. Hence contracting an IT-managed service provider will not be the same as having an in-house IT engineer.
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
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