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4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 05/08/19
Reducing Turnover Has Never Been More Critical
According to a recent article on Vox.com, the US is experiencing a widespread worker shortage. Here’s why.
As you can see from the graphic below, there are now more jobs available in the US that there are unemployed individuals available to fill them. Add that to the skills gap and you have a perfect storm of employee risk for US companies. Keeping your current talent, then, is of critical importance in a highly competetive labor market.Read full post
Posted by Insightlink on 05/08/19
Employees frustrated with employers over lack of feedback.
In a recent benchmark study, U.S. employees are showing signs of frustration toward employers that could undermine corporations as the job market tightens:
There is a huge disconnect between what employees believe they are doing right and how they are recognized for their contributions. Fully 72 percent of employees said they believe their company knows they are doing a good job, yet 33 percent do not feel they are given feedback on how their work contributes to the success of the organization.
Another indicator of employee disillusionment is their lack of confidence in the company they work for as a whole. Thirty-five percent of surveyed employees revealed that they would not invest their own money with their present company.Read full post
Posted by Insightlink on 04/26/19
What Are The Main Drivers Of Job Satisfaction In The U.S.?
AKA What Makes American Workers Happy?
Each year since 2001 we have conducted an annual survey of the American and Canadian workforce. In total, we have collected employee satisfaction data from more than 30,000 workers across many industries. From this very large sample we run a drivers analysis to find out exactly what it is that motivates employees and leads to higher levels of job satisfaction. Here are the results:Read full post
Posted by Insightlink on 04/25/19
Traditional Employee Surveys are Still the Gold Standard
When it comes to employee surveys, a common question from prospective clients is ‘How often should I survey my employees?’ It used to be organizations relied on an annual employee survey to collect feedback but in our world today, big data platforms embrace micro-surveys on every topic imaginable including where bet we work. Ever since employee engagement became a buzzword, employee surveys have moved from being an annual event to a sometimes weekly and even daily event.. Do we ever get tired of surveys? You bet we do!Read full post
Posted by Insightlink on 04/24/19
Yes, Anonymity is VERY Important for Employee Surveys
One of the most common questions we get at Insightlink when talking with prospective clients is: "How do you guarantee anonymity for our employees?". We have a well-defined policy for doing that and we take that responsibility very, very seriously. You might think that every company would take the anonymity of employee surveys just as seriously as we do (and trust us, employees certainly do) but recent experience would suggest otherwise. Our Operations VP just published a LinkedIN article on the topic here. It's well worth a read.
DIY survey tools have opened up a whole new world when it comes to survey technology, but the one thing they cannot do is protect a person's identity the way a 3rd party provider can. If HR and management have the keys to the survey, then they can access every response and know exactly who said what. Your employees are not stupid. They know that. And if they know that, they won't be 100% honest.
Do yourself a favor. A 3rd party provider may cost a bit more than doing it yourself in-house, but the benefits of expertise and the critical requirement of anonymity is well worth the few extra dollars you might pay.Read full post
Posted by Insightlink on 04/15/19
Tech Impacts Job Satisfaction and Here is What HR Needs to Know
In today’s ever-evolving digital world, it can be tough to keep up with all of the latest technological trends. Human resources are generally responsible for what technology a company uses, so that productivity, efficiency and employee happiness, engagement and job satisfaction are all enhanced. This is why it’s so important that you adopt the right tech, but with the huge volume of new technologies in circulation, the decision may seem quite overwhelming. To help, we have identified some of the main tech trends of the year for you:
Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
Before You Can Retain Employees, They Must Be Engaged!
The 5 Questions You Need To Ask In Your Employee Survey
People Management: Decoding the Industry Jargon
Improving the Employee Experience: 3 Ways to Optimize Your Office
What is the ROI from employee engagement?
Scoop.it Employee Engagement
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.
Bureau of Labor Statistics
US Govt. Employement Data
Society for Human Resources Management
Human Resources Professionals Association
Harvard Business Review
Essential Information for Leaders