4Cs Blog: Happy Employees = Happy Customers

When it comes to employee surveys, a common question from prospective clients is ‘How often should I survey my employees?’ It used to be organizations relied on an annual employee survey to collect feedback but in our world today, big data platforms embrace micro-surveys on every topic imaginable including where bet we work. Ever since employee engagement became a buzzword, employee surveys have moved from being an annual event to a sometimes weekly and even daily event.. Do we ever get tired of surveys? You bet we do!

One of the most common questions we get at Insightlink when talking with prospective clients is: "How do you guarantee anonymity for our employees?". We have a well-defined policy for doing that and we take that responsibility very, very seriously. You might think that every company would take the anonymity of employee surveys just as seriously as we do (and trust us, employees certainly do) but recent experience would suggest otherwise. Our Operations VP just published a LinkedIN article on the topic here. It's well worth a read.

DIY survey tools have opened up a whole new world when it comes to survey technology, but the one thing they cannot do is protect a person's identity the way a 3rd party provider can. If HR and management have the keys to the survey, then they can access every response and know exactly who said what. Your employees are not stupid. They know that. And if they know that, they won't be 100% honest. 

Do yourself a favor. A 3rd party provider may cost a bit more than doing it yourself in-house, but the benefits of expertise and the critical requirement of anonymity is well worth the few extra dollars you might pay.

In today’s ever-evolving digital world, it can be tough to keep up with all of the latest technological trends. Human resources are generally responsible for what technology a company uses, so that productivity, efficiency and employee happiness, engagement and job satisfaction are all enhanced. This is why it’s so important that you adopt the right tech, but with the huge volume of new technologies in circulation, the decision may seem quite overwhelming. To help, we have identified some of the main tech trends of the year for you:

With an estimated global 70% experiencing impostor syndrome at some point in life according to The Journal of Behavioral Science, the persistent feeling that you’re not as good in your career as other people think you are has nothing to do with skill level or competence, but the impossibly high standards you’ve set for yourself.

The number of registered nurses (RNs) is expected to expand from 2.71 million in 2012 to 3.24 million in 2022, according to the U.S Bureau of Labor Statistics. These new nurses will be from a younger generation with fairly different beliefs and expectations. So surveys for nurses over working practices will only be successful if the right questions are asked. To ask the right questions, there will need to be increased engagement between management and nursing staff. One way to do this is by using weekly or biweekly surveys to ask nurses short questions about workplace practices. You will also need to give them a chance to give feedback anonymously.
 

Getting a job at Google is a daunting goal. Harder to get into than Harvard, Google receives 3 million applications a year and hires 7,000, less than 1% of applicants get hired! Besides being a multi-national company, it also has the distinction of being one of the top four technology companies in the world. Google also continues to dominate as a Best Places to Work year after year. With almost 100,000 employees how do they do it? 

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