Insightlink Home

Employee Surveys Blog

How to Cope with Employees Who Hate Each Other

Posted by Insightlink on 07/16/15

When Work is a Battleground

Trying to work with people who hate each other is damaging to the soul. Their negativity can infiltrate the minds and feelings of everyone they work with and, if left untreated, it could become infectious, spilling over into the lives of other coworkers and breeding an environment of discontent.

Instead of getting their work done effectively and efficiently, everyone gets swept up into the drama and then what?

What are the most common reasons employees hate each other?

In our research there are three main factors that repeat across the country and affect all industry types.

They are:
1. Employees with bad attitudes
2. Being unqualified for their job
3. Unwilling to take responsibility or “I get dumped on”

Doing damage control to mediate and resolve problems when employees don’t get along takes a skillful manager who knows how to approach a situation like this with an open mind. Empathy is required to dissolve hatred because it is usually a product of miscommunication, misunderstanding and fear.

Managers have to believe that their direct reports are good people experiencing a stressful situation and they must be calm and confident handling these intense feelings or they could provoke more anxiety in the people they are trying to calm down. Having the ability to defuse these situations doesn’t occur naturally and requires training for most managers.

At the same time, you really want to make sure you are hiring the right people so that everyone shares some of the same common values to begin with.

Make sure the people you have the necessary skills to do the job they were hired to do. Otherwise provide them with training so that they can do their jobs. If you hire people who can’t do their jobs, then their coworkers will have to pick up the slack and that breeds contempt.

Mission Vison and Values
Hire people who believe in your values. Determine ways to measure how well a candidate will fit into your culture. As an example, G Travel asks prospective hires to jump in to a ball pit while asking them questions to give them a sense of the person’s values. It’s a surprising end to an interview that reveals true selves and it helps G Travel decide who is a keeper.

Buy Into What You Sell
Do you honestly believe that your prospective employee believes in your products and services and will act as an enthusiastic ambassador for your company? If you don’t feel it, don’t hire them no matter what their experience or skill level is. Eventually if they don’t care about you and your organization, they won’t care about the people they work with either and you will end up being a stepping stone to their next job.

Wrapping Up
If you have more than just two employees going at each other, you could have a bigger problem than you might think. This is not a good time to be an ostrich! Pull your head out of the sand and take action, determine what’s wrong so you can take the appropriate action to get back on track before too much money is lost on drama.

Here’s to happier employees!




comments powered by Disqus

Employee engagement is linked to profits
Employee Survey Demo
Employee Survey Pricing

Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
  • Commitment
  • Culture
  • Communications
  • Compensation
Find out with a benchmarked and validated 4Cs Employee Survey from Insightlink. Since 2001, one of the most trusted research companies in North America.

How many of each do you have?
  • Committed Loyalists
  • Change Seekers
  • Dissatisfied Compromisers
  • Satisfied Opportunists
Only the Insightlink 4Cs Employee Survey can give you the full picture and let you hear how your employees feel about their experience at your organization.


Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.

4Cs Blog Home

4Cs Blog Archives

Recent Posts

Connectivity and Collaboration: Building a Strong Business with Remote Staff

What is an Employee Survey? Are They Important in 2024?

Celebrating 23 Years of Partnership: Wishing You a Merry Christmas and a Prosperous New Year in 2024!

From Burnout to Bliss: Employee Wellness Through Transformation

The New Machine Era: Navigating the Future of Workflows and Processes

Favorite Links

Employee Survey
Insightlink's Acclaimed 4Cs Employee Survey

Advanced Online Survey Platform for Pros

Quick & Easy Online Surveys

Home of the Gallup Q12

World at Work


Engaged Employees Blog

HR ToolKit Guide to Employee Surveys
Good info on how to write surveys.

Insightlink 360
Makes 360 assessment surveys easy.

Online Employee Exit surveys.


Copyright © Insightlink Communications. All rights reserved.