Daniel Goleman Responds to Gallup's Q12 Data on Employee Engagement

Gallup recently reported that only 30% of employees surveyed in their Q12 Engagement Survey are engaged at work. Meaning that most companies aren't getting their best out of their employees, and those same employees are not motivated to perform well. They're either tuned out or burned out. Daniel Goleman argues that the remedy isn't simply finding new managers to motivate teams, it's about committing to continuous improvement for all employees throughout the organization.

We agree, and we think that a comprehensive approach to measuring employee engagement is an important part of that process. We're not big fans of the short "one-size-fits-all"  survey approach unless your short surveys are based on a longer, more detailed employee survey that can first uncover the motivations and drivers of job satisfaction that are unique to your organization. Once these have been established, however, a regular pulse survey is a great tool to measure and track improvement over time.