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4Cs Blog: Happy Employees = Happy Customers
Posted by Insightlink on 08/30/12
Employee Disengagement: The Signs, Sources and Solutions
There is little doubt that disengaged employees cost their employers a lot of money. These costs can come in many forms, including higher turnover, lower productivity, poor performance and higher customer dissatisfaction. In our Loyalty Matrix, we characterize these employees as “Dissatisfied Compromisers” and they often represent at least one-in-four employees.
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Where does your company stand on each of the critical "4Cs" of employee engagement and satisfaction?
How many of each do you have?
AboutInsightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.
4Cs Blog Home
How Employee Surveys Can Predict Your Turnover Rate
How to Recognize Work Addiction in the Workplace
Reducing Turnover Has Never Been More Critical
Employees frustrated with employers over lack of feedback.
What Are The Main Drivers Of Job Satisfaction In The U.S.?
Scoop.it Employee Engagement
Engaged Employees Blog
HR ToolKit Guide to Employee Surveys
Good info on how to write surveys
Makes 360 assessment surveys easy.
Bureau of Labor Statistics
US Govt. Employement Data
Society for Human Resources Management
Human Resources Professionals Association
Harvard Business Review
Essential Information for Leaders