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4Cs Blog: Happy Employees = Happy Customers


Posted by Insightlink on 08/01/13

Find Problem Areas with Employee Satisfaction Survey Report


The satisfaction of your employees is a crucial element to the overall success of your business.

It is simple to understand – the employees do the majority of the work at your business. If they are not satisfied with their jobs, they are not going to work nearly as hard as you want them to work. Productivity will decrease, profits will decrease, and eventually, your business may have to close its doors. As a business owner, you have to make sure your employees are satisfied and happy with their jobs. If they are not satisfied and happy, you have to figure out why and determine what, if anything, you can do to boost their morale.

An employee satisfaction survey report is a great starting point for determining problem areas and possible fixes. Through a survey, your employees can share their thoughts and feelings about their jobs, the company and its operations. They can share the good, the bad – and the ugly.

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Posted by Insightlink on 08/01/13

Do You Have Engaged or Disengaged Employees?


Have you ever thought about how engaged your employees are with your company and with each other? Do you know that their engagement or lack of it is an important factor in your overall success?

Disengaged employees are employees that care very little about their jobs, their coworkers, and the company. They are not likely to go above and beyond in order to help the business succeed. These kinds of employees are only working the job until something better comes along – they have no real loyalty to your business, because they just do not care about it. In an ideal situation, each one of your employees would be engaged with each other and the business. Each employee would care about the overall success of your business and would have plans to stay with the company for many years.

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Posted by Insightlink on 07/17/13

Gain Valuable Insight and Answers with an Employee Satisfaction Survey Report


An employee satisfaction survey report is one of the easiest ways you can gain insight into the minds of your employees. Think of the report as a book written by your employees about their job satisfaction or lack of satisfaction. With honest insight into the minds of your workers, you can easily find areas where you may need to make improvements. Even the best of bosses -- even the ones that feel they do everything possible to keep their employees happy -- can benefit from satisfaction surveys.

The fact is that no matter how good of a job you think you are doing, there is almost always room for improvement; and a survey is the best way to find out which areas need improvement. Here at Insightlink Communications, satisfaction surveys are one of our specialties. We understand how important it is to keep your workers happy on the job. That is why we take special care in the preparation of our survey questions, because we want to reveal the truth for you.

As the saying goes, “the truth will set you free,” – and it will, especially in the area of job satisfaction. Satisfied workers are hard workers – they care about the future of the company. Those are the kinds of people you want working for you. Find out today whether or not your employees are truly satisfied with their jobs – and if not, find out what you can do to make them happy again.

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Posted by Insightlink on 07/17/13

An Employee Satisfaction Survey Bridges Distance


When you operate a small business, it is fairly easy to find out if your employees are satisfied. With only a handful of employees, everyone is practically like family. Everyone feels close enough and comfortable enough to be honest about their feelings.

When you operate a large business, with hundreds of employees, it is much easier to lose that feeling of family and lose touch with your employees. That is where an employee satisfaction survey can help bridge the distance. Surveys offer employees easy, anonymous ways of letting upper-management know how they feel about their job situations. If workers are unhappy, a survey gives them a way to tell you they are unhappy.

If they are completely satisfied, a survey gives them a way to let you know why they are happy. Here at Insightlink Communications, we are the survey specialists you need to uncover how your employees feel about your current operations. Our surveys utilize a series of questions that will reveal the truth about the feelings of your employees. If they are unhappy, the surveys will let you know why – then, you can start making any necessary changes to bring your employee morale back up again.

If your employees are happy, the survey will tell you why, so you will know which aspects require no changes at all. After all, if something is not broken, why fix it?

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Posted by Insightlink on 07/16/13

A Better Motivator Than Money


What Is the Secret to Employee Motivation?

A recent study by the McKinsey Group highlights what we've been saying for years. When it comes to motivating employees, financial incentives are not the most effective tool. In survey after survey, we've found that regular recognition and appreciation matters most to employees.

Why is it then that so many organizations fail at this relatively easy (and pretty much free) strategy for motivating and engaging their workforce? It all comes down to ineffective managers who misplace their focus on what means most to employees.

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Posted by Insightlink on 07/11/13

Why You Should Offer an Employee Morale Survey


Have you ever offered an employee morale survey at your business? If not, you may not realize the value of these kinds of surveys. The morale of your workers will reflect in their productivity – if they are not happy, they are not going to be as productive. That is where a survey can help you. Through a survey, you can find out exactly how your workers are feeling about your business. If they are unhappy, you can find out why, making it easier for you to make necessary changes.

If they are perfectly happy with their jobs, you can find out why, to ensure that you keep them happy. Knowing how your workers feel about your business operations, as well as their personal jobs, is the best way to stay on track for success. You want your workers to feel proud of their jobs. You want them to take pride in the tasks they perform. When your employees are proud, they work harder. They want to see your business succeed because they care about it.

If your workers could not care less about their jobs or your business, they are only going to do the bare minimum required – and that is not going to help your business succeed. If you are ready to find out how your workers feel about their jobs, as well as their boss (YOU), it is time to give them a morale survey. You need to uncover the truth in order to make any needed changes – and Insightlink Communications is here to help you uncover that truth.  

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Posted by Insightlink on 07/11/13

How to Avoid Disengaged Employees


Have Your Employees Lost Their Drive?

If you have recently noticed that your employees seem to be less interested in their jobs, it may be time to take a survey of your employees. The wants and needs of employees can change over time. If too many become disengaged, those feelings can lead to lower productivity. In addition, these employees often don't hide their feelings, so that can negatively impact the morale of those around them. When your employees are no longer happy with their jobs and their duties, they often either leave or, even worse, become "quit and stay" employees. This can be extremely detrimental to the success of your organization.

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Posted by Insightlink on 07/11/13

Employee Satisfaction Survey Questions Help Continue the Cycle of Success


 

If you are thinking about having your employees take a satisfaction survey, you have come to the right place. Insightlink Communications is a leader in the satisfaction survey industry. We specialize in providing our clients with surveys that are geared toward uncovering the truth – even if the truth is not always pretty. Our employee satisfaction survey questions are in-depth analyses of each employee’s thoughts and feelings. The words of each question will help reveal the honest answers you need to locate problem areas in your business. Even though each question is worded in such a manner as to reveal the truth, you do not have to worry about overwhelming your employees. The surveys are easy to understand, easy to follow, and easy to answer.

Once your employees have taken their surveys, we will provide you with a report that details what the surveys have uncovered. For example, if the majority of your employees are unhappy with their job-related benefits, you can start taking steps to improve their benefits. Keeping your employees happy is essential to the overall success of your business – happy workers are busy, productive workers. Once you have the survey results, you can start addressing each area that needs to be changed. You will also know which areas make your employees happy. Knowledge is always power, especially in the world of business operation. Contact us today to gain the knowledge you need to be successful and pass that success on to your employees, keeping them happy and continuing the cycle of success. 

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Posted by Insightlink on 07/04/13

Employee Surveys Provide Valuable Information to Help You Succeed


Opening a new business involves many tedious tasks. You have to acquire the financing to fund your new endeavor. You have to acquire a physical location for your business. You have to make sure you follow all the rules and regulations pertaining to operating a business. You also have to hire employees. Once you have all your ducks in a row, you can launch your business. Hopefully, it will be a success.

If your business is not a success, before you give up, consider the benefits of employee surveys. Surveys provide your employees with an anonymous way to tell you exactly how they feel about their job. You need to know how your employees feel, because employee satisfaction or dissatisfaction can have a great effect on the success of your business. If your employees are unhappy, they are not going to give their best to your business.

They are not going to go above and beyond. They are not going to care about your success. On the other hand, if your employees are happy, they will want nothing more than to see your business succeed; not only for you, but for them, too. Employee satisfaction and success go hand in hand.

Insightlink Communications is here to help you find out exactly how your employees feel about their jobs, about your operating procedures, about everything pertinent to your business. With clear, honest answers, you can locate the areas that need change, make the necessary changes, and start seeing your business become the success you always knew it could be. Contact us today to learn more about the benefits of employee surveys.  

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Posted by Insightlink on 07/03/13

Disengaged Employees can be Hard on Your Business


Any business owner understands the importance of keeping employees happy. Disengaged employees do not care about the success of the business. They are disengaged from it – they are not bound to it, nor do they feel a sense of loyalty to it. In other words, they come to work simply because they have to work, not because they want to be there.

Keeping your employees happy and engaged helps to ensure the overall success of your business. Happy employees are productive employees. They do not call in sick to work as often, they work harder to help the business succeed, and they feel a sense of loyalty to you, the employer.

Here at Insightlink Communications, we want to help you keep your employees happy and engaged. That is why we offer surveys that you can give your employees to gain their insight into the operation of your business. You are the owner – you may not understand what a day-to-day employee faces.

 

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About

Insightlink Communications are experts in employee survey design, data collection and analysis. Since 2001 we've helped companies of all sizes measure and improve their employee satisfaction and engagement.



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