AN INTRODUCTION TO EMPLOYEE RESEARCH TECHNIQUES Reviewing the Action Plan Regular review of the action plan that results from your employee survey is perhaps the most important element of the improvement action planning process because it ensures that the momentum is being maintained, enables progress to be tracked and identifies any barriers that may exist. The frequency of review is largely determined by the target dates specified for improvements, although we would recommend that they take place at least quarterly (maybe as part of a normal team meeting). Reviews are intended to be a learning experience and not for repeating mistakes, so as well as understanding and celebrating any successes, it is vital to also review the parts of the plan that are not working well and determine what needs to be delivered differently. If an improvement action is not producing the desired results and an alternative action route cannot be identified, move on and tackle something else. If any actions have not progressed in the way that they should or as fast as they should, it is important to understand the reason for this. Rather than unnecessarily attributing blame to individuals, it is more important to identify the corrective action that is required to bring things back on track. If any improvement actions have been completed, the review can be used to determine new improvement action areas to focus on. The final part of the review is to re-confirm targets and timelines and check that all members of the team are happy with the progress that is being made.

Table of Contents Introduction Research Benefits Types of Employee Research Deciding on Methodology Satisfaction Surveys Planning for Employee Surveys Web vs. Paper Surveys Questionnaire Design Survey Completion Analysis and Reporting Action Planning Prioritizing Actions Formalizing Action Plans Reviewing Action Plans CLICK HERE to download a printable PDF copy of this guide Where do you fall within the Loyalty Matrix? » Committed Loyalist? » Change Seeker? » Compromiser? » Opportunist? What's your guess? Take our short demo survey and find out now. An Insightlink 4Cs Survey can let you see this valuable data on employee engagement within your organization. Did You Know? Our repeat clients who have used our 4Cs Action Planning Workbook average a 7% increase in overall satisfaction on follow-up employee surveys. You should click here to download report samples. Employee surveys are a low cost investment in the success and profitability of your company. Research shows that companies with higher levels of employee satisfaction financially outperform their peers. Get a no-obligation quote today and find out how improving employee satisfaction can also improve your bottom line.